Reversal of transaction

I am writing to express my disappointment and frustration regarding the inadequate handling of a recent ***** case I experienced with TymeBank. I was a victim of phishing and urgently reached out to the customer service line to request a reversal of the transaction.

Firstly, the response time was unacceptable. It took hours before my call was answered, during which I was left without any support for an urgent issue. When I finally connected with a representative, she seemed unfami**** with the necessary steps to handle a ***** case effectively. Her repeated questions appeared irrelevant, adding to my frustration. My sole request was a straightforward one: to reverse the transaction, as I was unable to address the matter through the app. What kind of bank that cannot reverse a transaction ?

This experience has raised serious concerns about TymeBank’s ability to protect its customers’ funds and resolve *****-related issues promptly. A bank is expected to provide swift, knowledgeable support in such critical situations,.

I urge TymeBank to address these issues and improve its procedures to ensure that all customers receive reliable support, especially during urgent matters like ***** cases. All I was given was a case number GFD-205993 and UCL-8260.

This is a *** bank, what kind of bank that cannot reverse a transaction. if you want to loose your money continue banking with Tymebank.