MD
Mthandazo D
1 reviews | Active since Apr 2026
10 Apr 2026, 15:25
Resolving my complain for debit order
I recently had a complain where unjustified debit order went through my account. My issue was assigned to Zakheni Shabalala. She has resolved it to my satisfaction. What was outstanding is her emotional intelligence in understanding the impact of this issue and deeply apologizing for it. May Tymebank employ more Zakheni Shabalala to interact with its customers. She really understand customer service
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GoTyme Bank | Formerly TymeBank's replyOfficial
10 Apr 2026, 16:54Good day Mthandazo,
Thank you for taking the time to share your experience with us. We truly appreciate your valuable feedback. We are delighted to hear that our team member gave you good customer service in resolving your issue.
Please be assured that we have noted your compliment and will pass it on to our management team. Your support and feedback are greatly appreciated.
Kind Regards,
GoTyme Bank | Formerly TymeBank .
Thank you for taking the time to share your experience with us. We truly appreciate your valuable feedback. We are delighted to hear that our team member gave you good customer service in resolving your issue.
Please be assured that we have noted your compliment and will pass it on to our management team. Your support and feedback are greatly appreciated.
Kind Regards,
GoTyme Bank | Formerly TymeBank .
GoTyme Bank | Formerly TymeBank's reply10 Apr 2026, 16:54
Official
Good day Mthandazo,
Thank you for taking the time to share your experience with us. We truly appreciate your valuable feedback. We are delighted to hear that our team member gave you good customer service in resolving your issue.
Please be assured that we have noted your compliment and will pass it on to our management team. Your support and feedback are greatly appreciated.
Kind Regards,
GoTyme Bank | Formerly TymeBank .
Thank you for taking the time to share your experience with us. We truly appreciate your valuable feedback. We are delighted to hear that our team member gave you good customer service in resolving your issue.
Please be assured that we have noted your compliment and will pass it on to our management team. Your support and feedback are greatly appreciated.
Kind Regards,
GoTyme Bank | Formerly TymeBank .