Remove the hold on my account

Tymebank a useless bank just because a person calls and say we have *****ed them then u block our account because of that and they do that because they know u will block our account you will loose clients because of that can you please unblock my Account number *** My name is Tendani novel Muliwa id number *** phone number *** please remove that hold u put on my Account i already did the Re_Fica u told me to do but still my Account is on hold i do not like what u are doing