TM
Tshepiso M

1 reviews | Active since Mar 2020

15 Dec 2022, 07:28

Refund request not paid in 16 days

On the 24th Novemeber i mistakenly made 2 payment error to Tymebank of the amounts of R2000 and R500 respectively. I sent them an e-mail asking for a refund as i do not have an account with them which i have attached both proof of payments. I even called their call centre but with no help till today.

0
Replies (3)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply15 Dec 2022, 08:34
Official
Hi Tshepiso, did you get a case number for the incident? The TymeBank Team 

TM
Tshepiso M's update15 Dec 2022, 11:44
Reviewer Update
No not even incident number have been provided. Since the 24th November
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply19 Dec 2022, 12:16
Official
 Thank you for sending your details, we’ve asked our team to get in touch with you. The TymeBank Team