1 reviews | Active since May 2020
READ BEFORE OPENING TYME BANK ACCOUNT:
I have used Tyme bank for a long time, everything was fine until October 1st. I have had over 500 **** insufficient fund transactions go off my account impersonating a real company, they have taken thousands while saying insufficient funds. I have phoned and opened multiple cases they all say resolved and nothing gets done. I have phoned customer support, and been put through to the ***** department over and over again in circles, even after cancelling the card the transactions are going off every 30 mins. When i phone the call centre they say they cant see the transactions from their side after the 5th of October or that the HUNDREDS of transactions look normal, keep in mind, this company being impersonated is a R250 monthly fee WHICH HAS ALREADY BEEN PAID, It cannot be insufficient funds if the amount in the account covers all services and transactions fees at least 5 times over . As i write this message i am losing money over and over again claiming to be a subscription that i have paid. My card is cancelled and removed from the subscription provider, it is impossible to still debit. I have a case open now with the banking ombudsman and will very likely personally pursue this matter legally. I have also asked for the account to be put on debit hold to stop further transactions to no avail.
I want my money back and my account closed.
