R4550.00c ****** By TymeBank

Here are the issues I've face so far with less than a month's banking with Tyme Bank.

1 - my first deposit of R2200.00c was charged a deposit fee of ar16.00c after I was told by a brand ambassador that my first deposit is free. 2 - I spoke to Justice Mokoena and his superior, George, who called fron Tyme Bank after I had posted my complaint on one their posts on FB regarding a reversal of the bank fees chrged to me that shouldn't have been charged. They asked for my ID, last four numbers of my card and a number of OTPs sent to my phone in order for them to access my profile. I was advised that the erroneous bank charges would be refunded to my account within 24 hours. At that point the R1500.00 that was in my everyday account disappeared and after about an hour the R3500 in my business account also disappeared. I called Justice and was called all manner of names such as 'bari.' I asked for his superior again, George, and was laughed at and hung up on.

I need all my money back. My case number is G3268 and my contact number is ***. If thus is not resolved by close of business on 27 October 2020, I'm reporting you to the banking ombudsman. I want all my money back in its entirety.