FS
Florence S

1 reviews | Active since Sept 2020

20 May 2022, 16:56

R116 charges for an EFT reversal

I sent an EFT to a wrong bank. Instead of sending to Capitec I sent it to CITIBANK. I was told to wait 24hrs the money will reverse automatically, if it doesn’t then I must forget. But if it does come back they will charge me R116 😳 what in the name of day light ******* is that? That is a lot of money to charge for a mere mistake.

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply23 May 2022, 12:39
Official
Hi Florence, please note that you need to contact our customer support for assistance with a reversal. The TymeBank Team