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carl S
1 reviews | Active since Feb 2011
26 Aug 2021, 14:14
Profile blocked - suspicious activity. No assistance from ***** dept.
On hold trying to talk to someone in the ***** department after having my profile blocked for suspicious activity. What a load of drivel. Each transaction was authorised using an OTP.
Avoid this bank. Run.
Helpful (0)
Replies (17)0
Replies (17)
GoTyme Bank | Formerly TymeBank's replyOfficial
26 Aug 2021, 14:26Hi Carl, that's not cool to hear. Please send us the contact details linked to your account, so that we can look into the matter. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply26 Aug 2021, 14:26
Official
Hi Carl, that's not cool to hear. Please send us the contact details linked to your account, so that we can look into the matter. The TymeBank Team
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carl S's updateReviewer Update
26 Aug 2021, 14:2830 minutes on hold with ***** dept. No answer.
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carl S's update26 Aug 2021, 14:28
Reviewer Update
30 minutes on hold with ***** dept. No answer.
GoTyme Bank | Formerly TymeBank's replyOfficial
26 Aug 2021, 14:30Thank you for sending your details, we’ve asked our team to get in touch with you. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply26 Aug 2021, 14:30
Official
Thank you for sending your details, we’ve asked our team to get in touch with you. The TymeBank Team
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carl S's updateReviewer Update
26 Aug 2021, 14:3348 hours isn't going to cut it. I have bills to pay.
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carl S's update26 Aug 2021, 14:33
Reviewer Update
48 hours isn't going to cut it. I have bills to pay.
GoTyme Bank | Formerly TymeBank's replyOfficial
26 Aug 2021, 14:43Noted.
GoTyme Bank | Formerly TymeBank's reply26 Aug 2021, 14:43
Official
Noted.
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carl S's updateReviewer Update
26 Aug 2021, 17:16So still nothing!
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carl S's update26 Aug 2021, 17:16
Reviewer Update
So still nothing!
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carl S's updateReviewer Update
26 Aug 2021, 19:46STILL nothing. Guess bills aren't getting paid today.
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carl S's update26 Aug 2021, 19:46
Reviewer Update
STILL nothing. Guess bills aren't getting paid today.
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carl S's updateReviewer Update
27 Aug 2021, 05:22STILL nothing
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carl S's update27 Aug 2021, 05:22
Reviewer Update
STILL nothing
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carl S's updateReviewer Update
27 Aug 2021, 07:30Finally got through to the ***** department before 7AM. No thanks to Tyme customer service. Account block removed - for how long I wonder.
Regretting moving my salary to Tymebank.
Regretting moving my salary to Tymebank.
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carl S's update27 Aug 2021, 07:30
Reviewer Update
Finally got through to the ***** department before 7AM. No thanks to Tyme customer service. Account block removed - for how long I wonder.
Regretting moving my salary to Tymebank.
Regretting moving my salary to Tymebank.
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carl S's updateReviewer Update
27 Aug 2021, 10:15Really? Quickest and best? That is not reassuring in the least. Likelihood to recommend Tymebank: 0/10.
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carl S's update27 Aug 2021, 10:15
Reviewer Update
Really? Quickest and best? That is not reassuring in the least. Likelihood to recommend Tymebank: 0/10.
GoTyme Bank | Formerly TymeBank's replyOfficial
27 Aug 2021, 10:19Please note that we will improve our service.
GoTyme Bank | Formerly TymeBank's reply27 Aug 2021, 10:19
Official
Please note that we will improve our service.
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carl S's updateReviewer Update
28 Aug 2021, 10:47Unable to make card purchases. Transaction declined.
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carl S's update28 Aug 2021, 10:47
Reviewer Update
Unable to make card purchases. Transaction declined.
GoTyme Bank | Formerly TymeBank's replyOfficial
29 Aug 2021, 11:08 Are you still experiencing the same issue?
GoTyme Bank | Formerly TymeBank's reply29 Aug 2021, 11:08
Official
Are you still experiencing the same issue?
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carl S's updateReviewer Update
31 Aug 2021, 08:15Unable to process payment on Sixty60 today. "message","internal Server Error", "success":false
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carl S's update31 Aug 2021, 08:15
Reviewer Update
Unable to process payment on Sixty60 today. "message","internal Server Error", "success":false
GoTyme Bank | Formerly TymeBank's replyOfficial
31 Aug 2021, 13:10 Are you still experiencing the same issue?
GoTyme Bank | Formerly TymeBank's reply31 Aug 2021, 13:10
Official
Are you still experiencing the same issue?
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carl S's updateReviewer Update
31 Aug 2021, 13:53Hi there,
Just tried again. Same.
Just tried again. Same.
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carl S's update31 Aug 2021, 13:53
Reviewer Update
Hi there,
Just tried again. Same.
Just tried again. Same.
GoTyme Bank | Formerly TymeBank's replyOfficial
31 Aug 2021, 15:05We've sent details to our relevant team that will investigate the matter.
GoTyme Bank | Formerly TymeBank's reply31 Aug 2021, 15:05
Official
We've sent details to our relevant team that will investigate the matter.