Poor Service Dont open Account

Ive opened an account for saving purpose howeve with the economic never came around to acrually use it and not to waste money want to close it. Ive been emailing and phoning and NO ONE is assisting you. They have a stupid answering instruction machine and if you eventually speak to someone your in the wrong department so you end up no where as they cant assist you. Its been more than a MONTH now to close a simple account. I would Not Recommend anyone to Open an Account at Tymebank. Service is just horrible