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Snenhlanhla S

1 reviews | Active since Nov 2023

01 Mar 2024, 12:55

Poor service

Tymebank have poor service,I've been trying to get them but they are not responding,they needed documents and I sent them all the documents and now they are not getting back to me,I've sent emails, Whatsapp, Instagram, Facebook still no respond, all I need from them is to respond to my emails and open my account that's all

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Replies (11)
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Snenhlanhla S's update02 Mar 2024, 10:18
Reviewer Update
Yes I did
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Snenhlanhla S's update02 Mar 2024, 10:19
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Please check my email I really need my account and my money back
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Snenhlanhla S's update04 Mar 2024, 06:39
Reviewer Update
Tymebank I'm still waiting for you to respond my emails
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply04 Mar 2024, 11:06
Official
Hi Snenhlanhla, thank you for the feedback. Please confirm the TymeBank department email address you emailed and we'll follow up with them to check your email. 
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Snenhlanhla S's update04 Mar 2024, 11:22
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@*****operations
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply04 Mar 2024, 11:51
Official
Thank you for that. Please note that our team has mentioned that you've provided altered documents that are not correct and the hold will remain. They've advised that you please try send the correct and accurate documents to be assisted. 
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Snenhlanhla S's update04 Mar 2024, 12:08
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How come they are not correct cz they wanted,proof of payment, platform that invested and binance screenshot,I sent all of that
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply04 Mar 2024, 12:43
Official
Okay and did you retrieve the **** of payment from the platform directly or someone sent it to you? 
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Snenhlanhla S's update04 Mar 2024, 13:25
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The bank needed the proof that I sent money to invest in the platform and I did send it,also the platform that invested to also did send that and proof of binance and I did that too
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Snenhlanhla S's update04 Mar 2024, 13:42
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I would have sent it to you now but I don't see any option for galary
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply06 Mar 2024, 11:19
Official
Okay, we've asked for an alternative number to contact you and assist. If you could please provide it to us and we'll get our team to get in touch with you.