Poor service and unattended

I've been patient with you tymebank,it's been 9 months now my account on debit hold,I did everything to get help but guess it's not working,the only thing I need to do now is to go on radio station and newspaper because you don't want to release my account maybe once I stand up you'll open my account,I'll report to ombudsman....you're busy eating my money and you don't even respond to my emails,I'm sick and tired of you people and your poor service,it's been damn 9 months you can't help me sh*t I won't let this go I've waited patiently for damn good months now I want my money