QG
Qhuba Gumbi-Dlamini

1 reviews | Active since Sept 2024

09 Dec 2025, 07:54

Poor Service and Tymebank yet again

Tymebank says it has resolved the matter and tried to call me and yet I have given them my number which is ***

0
Replies (5)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply09 Dec 2025, 07:59
Official
Hi Qhuba,
We apologize for the inconvenience caused. We will enquire with the relevant team and provide you with feedback. 
QG
Qhuba Gumbi-Dlamini's update09 Dec 2025, 08:21
Reviewer Update
I was telephoned by one of your consultants who was very rude. We ended up having a shouting match. Essentially I was trying to tell her that I sent an email requesting Tymebank to transfer my funds as my thumb prints cannot be read by Tymebank to CAPITEC and I complained last week that nobody has rep**** to my email. The service at this bank is very bad and they must really improve it.
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply09 Dec 2025, 08:30
Official
We apologise for the frustration you experienced.

Please be assured that we are currently checking with the relevant team to assist you further. To help us resolve this matter as quickly as possible, you are also welcome to forward the email you previously sent to ***.
QG
Qhuba Gumbi-Dlamini's update09 Dec 2025, 08:49
Reviewer Update
I sent the e-mail for the third tyme at *** and please tymebank respomd to my request. My number is ***
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply09 Dec 2025, 08:51
Official
We have received your email and request. The team is working on it.