QG
Qhuba Gumbi-Dlamini

1 reviews | Active since Sept 2024

15 Dec 2025, 09:42

Poor service and slow response by Tymebank

Tymebank still not resolved my query after two weeks I sent an email. I requested them to transfer my funds from Tyme Bank account to my other account. The e-mail was sent on 26 Nov and again 9 Dec 2025 when they said they received it and to date no response. I sent the email from *** and can be contacted on ***. Please don't ignore my pleas that's very unprofessional/

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Replies (3)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply15 Dec 2025, 09:48
Official
Hi Qhuba,
We apologize for the inconvenience caused! We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out. 

QG
Qhuba Gumbi-Dlamini's update15 Dec 2025, 09:54
Reviewer Update
You said that last time. I hope to be assisted this time.
QG
Qhuba Gumbi-Dlamini's update15 Dec 2025, 12:25
Reviewer Update
Received a message from my email. Thank you.