TS
Thembakazi S
1 reviews | Active since Apr 2024
07 Jul 2025, 18:21
Poor service!!!!
I don't know how many times must I call the call centre and waste my airtime being put on hold for 20 minutes and not replying my emails.
All I'm asking is for you to send me a statement because my balance is not balancing and I can't access your app I'm blocked because of selfie verification process
Get back to me ASAP!!!!!!and send the statement to ***
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Replies (2)
GoTyme Bank | Formerly TymeBank's replyOfficial
08 Jul 2025, 07:27Hi Thembakazi,
We want to extend our sincerest apologies for the delay in responding to your recent inquiry. We understand the importance of timely communication and regret any inconvenience this may have caused. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you.
We want to extend our sincerest apologies for the delay in responding to your recent inquiry. We understand the importance of timely communication and regret any inconvenience this may have caused. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you.
GoTyme Bank | Formerly TymeBank's reply08 Jul 2025, 07:27
Official
Hi Thembakazi,
We want to extend our sincerest apologies for the delay in responding to your recent inquiry. We understand the importance of timely communication and regret any inconvenience this may have caused. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you.
We want to extend our sincerest apologies for the delay in responding to your recent inquiry. We understand the importance of timely communication and regret any inconvenience this may have caused. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you.
TS
Thembakazi S's updateReviewer Update
08 Jul 2025, 17:19Can someone please call me back on this number ***
TS
Thembakazi S's update08 Jul 2025, 17:19
Reviewer Update
Can someone please call me back on this number ***