DP
David P

1 reviews | Active since Jul 2020

25 Jul 2025, 18:20

Poor service

You buy electricity from the app then it shows an error and the money goes off your account 4 times. When you call them then they say it is out of office ours and they can not help you. It is the only money you have and they dont care

0
Replies (2)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply25 Jul 2025, 18:28
Official
Hi David,
We sincerely apologize that the electricity gave you problems. Please note that we have escalated your query to the relevant department. Kindly note that the working hours are 07:00-18:00.
DP
David P's update25 Jul 2025, 18:30
Reviewer Update
I already lost the money and will not get it back. Will rather go and look for another bank with less problems