POOR SERIVCE FOR TYME BANK AND ABSA BANK RELATING TO PAYSHAP

SO YESTERDAY I MADE A PAYSHAP PAYMENT FROM MY TYMEBANK ACCOUNT TO MY ABSA ACCOUNT USING PAYSHAP. ITS BEEN 24HOURS AND THE MONEY IS STILL NOT TRANSFERED INTO MY ABSA ACCOUNT. WHAT FRUSTRATES ME EVEN MORE IS THAT WHEN I CALL TO ENQUIRE AS TO WHAT HAPPENED TO MY MONEY NEITHER ABSA OR TYMEBANK CONSULTANTS SEEM COMPETANT ENOUGH TO ADVISE ME WHAT HAPPENED TO MY MONEY. THIS IS SUPPOSED TO BE AN IMMEDIATE PAYMENT FEATURE OF WHICH NOBODY CAN ADVISE ME WHT HAPPENED TO MY MONEY. THE CONSULTANTS FROM TYME BANK RATHER TOLD ME THAT I WILL RECIEVE FEEDBACK FROM THEM BY THE 2ND OF DECEMBER 2024. THIS IS SUPPOSED TO BE AN IMMEDIATE TRANSFER HOWEVER NEITHER FINANCIAL INSTITUTION IS WILLING TO ACCEPT RESPONSIBILITY FOR AND ADVISE ME WHAT HAPPENED TO MY MONEY...... I SUUGEST THAT NOBODY USE THIS PAYSHAP SERVICE CAUSE EVEN PAYSHAP DOESNT HAVE A CONTACT CENTRE FOR YOU TO CALL IN TO ENQUIRE WHAT HAPPENED TO MY MONEY. SO DUE TO ME NOT RECIEVING MY MONEY I AM GOING TO HOLD PAYSHAP FULLY ACCOUNTABLE FOR ME NOT RECIEVING MY MONEY AND NOT BEING ABLE TO MAKE PAYMENT TO THE DEPARTMENT OF HOME AFFAIRS TO RENEW MY PASSPORT AND IF MY HOLIDAY PLANS ARE DISRUPTED AS A RESULT OF THIS THEN BETWEEN TYMEBANK PAYSHAP AND ABSA YOU GUYS WILL DECIDE WHO WILL PAY ME OUT FOR A FLIGHT WHICH I WILL HAVE TO MISS AS A RESULT OF ME NOT BEING ABLE TO MAKE PAYMENT ONLINE TO RENEW MY PASSPORT. YOUR SERVICE WAS QUICK TO TAKE MY MONEY AND NOW I HAVE TO CALL BETWEEN THESE 2 FINANCIAL INSTITUTIONS TO FIND OUT WHAT HAPPENED TO MY MONEY AND THE SADDEST PART OF IT ALL IS THAT NONE OF THE CONSULTANTS WHICH I SPOKE TO FROM ABSA AND TYME BANK SEEMED COMPETANT ENOUGH TO ADVISE ME WHERE MY MONEY IS.....