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Bernard B
1 reviews | Active since Aug 2010
15 Apr 2024, 14:45
Poor security TymeBank
TymeBank security procedures on Internet banking are very poor.
When you want to change your log on pin in the App you are required to do an online selfie - this is excellent because it confirms your identity.
When you want to change your password on Internet banking there is no requirement to positively identify yourself. This is a loophole which has been exploited recently by Sim swap *****sters.
I have pointed this out to TymeBank ***** department but they have failed to respond.
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Replies (3)0
Replies (3)
GoTyme Bank | Formerly TymeBank's replyOfficial
16 Apr 2024, 08:25Hi Bernard, please note that you will need an OTP when logging in using internet banking that is only sent to the cell phone number that is linked to the account. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply16 Apr 2024, 08:25
Official
Hi Bernard, please note that you will need an OTP when logging in using internet banking that is only sent to the cell phone number that is linked to the account. The TymeBank Team
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Bernard B's updateReviewer Update
16 Apr 2024, 08:51Yes that's true but as we all know the *****sters often do sim swaps to gain access to your cell number. Once you control the cell number you can change the password and raid the bank account, just like they did to me on 2nd April when they stole R17000.
BB
Bernard B's update16 Apr 2024, 08:51
Reviewer Update
Yes that's true but as we all know the *****sters often do sim swaps to gain access to your cell number. Once you control the cell number you can change the password and raid the bank account, just like they did to me on 2nd April when they stole R17000.
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Bernard B's updateReviewer Update
17 Apr 2024, 10:13I raised a ***** claim on 2nd April GFD 148869 in respect of the R17000 ****** from my account. On 8th April O received This SMS
Monday 10:56 08/04/2024TymeBank Anti-*****: Your ***** claim is resolved and has been declined. Please contact us for more information. Ref: Case GFD-148869. Help: ***
Several emails to the ***** department have not been answered. What is going on??
Monday 10:56 08/04/2024TymeBank Anti-*****: Your ***** claim is resolved and has been declined. Please contact us for more information. Ref: Case GFD-148869. Help: ***
Several emails to the ***** department have not been answered. What is going on??
BB
Bernard B's update17 Apr 2024, 10:13
Reviewer Update
I raised a ***** claim on 2nd April GFD 148869 in respect of the R17000 ****** from my account. On 8th April O received This SMS
Monday 10:56 08/04/2024TymeBank Anti-*****: Your ***** claim is resolved and has been declined. Please contact us for more information. Ref: Case GFD-148869. Help: ***
Several emails to the ***** department have not been answered. What is going on??
Monday 10:56 08/04/2024TymeBank Anti-*****: Your ***** claim is resolved and has been declined. Please contact us for more information. Ref: Case GFD-148869. Help: ***
Several emails to the ***** department have not been answered. What is going on??