JM
Joy M

1 reviews | Active since Jun 2022

01 Jun 2022, 06:01

Poor security system! Poor bank service!

Money was sent to my TymeBank account on the 26th of May, today is the first of June it's still not reflecting. Instead my app is locked so is my cell phone banking as well my internet banking, all these requests that I change pin and we all know what will happen to my money if I do that. Clearly my account is hacked because I didn't lose my phones or card for them to tell me that my account is temporarily locked.

0
Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply02 Jun 2022, 08:55
Official
Hi Joy, thank you for reaching out to us. Did you report the matter to our customer support team? The TymeBank Team