mW
mapatha W
1 reviews | Active since Aug 2020
15 May 2025, 10:09
Poor customer service/ ***** stole my money
Poor customer service, they debited my account by mistake and called them asking what happened they explained and eventually it was proved that they took my money by mistake I was promised refund it was on the 3rd of May to date when I call am told you will get it within 24 to 48hrs, supervisor Boitumelo Futhane she is the one that is always promising that I will get my money but dololo .
Helpful (0)
Replies (5)0
Replies (5)
GoTyme Bank | Formerly TymeBank's replyOfficial
15 May 2025, 10:15Hi Mapatha,
We apologize for the inconvenience and frustration this has caused. A Social Media Resolution Specialist will be in contact with you shortly to assist.
We apologize for the inconvenience and frustration this has caused. A Social Media Resolution Specialist will be in contact with you shortly to assist.
GoTyme Bank | Formerly TymeBank's reply15 May 2025, 10:15
Official
Hi Mapatha,
We apologize for the inconvenience and frustration this has caused. A Social Media Resolution Specialist will be in contact with you shortly to assist.
We apologize for the inconvenience and frustration this has caused. A Social Media Resolution Specialist will be in contact with you shortly to assist.
mW
mapatha W's updateReviewer Update
15 May 2025, 10:22I keep hearing this lines , your sitting with my money earnin interest out of my money. While am loosing money on airtim that I use to call you guys all my calls took more than 15min on hold before been attended to . Am so
mW
mapatha W's update15 May 2025, 10:22
Reviewer Update
I keep hearing this lines , your sitting with my money earnin interest out of my money. While am loosing money on airtim that I use to call you guys all my calls took more than 15min on hold before been attended to . Am so
GoTyme Bank | Formerly TymeBank's replyOfficial
15 May 2025, 10:26We have attempted to contact you however you keep hanging up on all 3x attempts. We have sent you a DM with further information.
GoTyme Bank | Formerly TymeBank's reply15 May 2025, 10:26
Official
We have attempted to contact you however you keep hanging up on all 3x attempts. We have sent you a DM with further information.
mW
mapatha W's updateReviewer Update
15 May 2025, 10:29Where do i find the DM you have send ?
mW
mapatha W's update15 May 2025, 10:29
Reviewer Update
Where do i find the DM you have send ?
GoTyme Bank | Formerly TymeBank's replyOfficial
15 May 2025, 10:31We have sent you a Direct Message/Private Message.
GoTyme Bank | Formerly TymeBank's reply15 May 2025, 10:31
Official
We have sent you a Direct Message/Private Message.