MM
Mapula M
1 reviews | Active since Feb 2025
15 May 2025, 12:17
Poor customer service
To think I just opened Tymebank accompanied by my Brother Maditsi Mmatli, yet they bank he took me to has failed him he is running out of money to buy his medicine because Tymebank has put his account on hold yet he has sent them all the necessary proof he sold his Binance coins, should Tymebank not open his account as I am the one who is seeing him in pain, consider closing my account and all my family. I am so irritated right now
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Replies (3)0
Replies (3)
GoTyme Bank | Formerly TymeBank's replyOfficial
15 May 2025, 12:24Hi Mapula,
We understand your frustration and the urgency of the situation. We don’t like that you’ve been disappointed, our sincerest apologies! We have sent you a DM with further information.
We understand your frustration and the urgency of the situation. We don’t like that you’ve been disappointed, our sincerest apologies! We have sent you a DM with further information.
GoTyme Bank | Formerly TymeBank's reply15 May 2025, 12:24
Official
Hi Mapula,
We understand your frustration and the urgency of the situation. We don’t like that you’ve been disappointed, our sincerest apologies! We have sent you a DM with further information.
We understand your frustration and the urgency of the situation. We don’t like that you’ve been disappointed, our sincerest apologies! We have sent you a DM with further information.
MM
Mapula M's updateReviewer Update
15 May 2025, 12:38Okay but just know you have lost me as you're client, a person from Monday was in pain talking to him as you wish, didn't have empathy for a guy who is in so much pain, calling without saying any word, when he calls back you just speak as you wish with the client. I would never use Tymebank even if it will be the last bank
MM
Mapula M's update15 May 2025, 12:38
Reviewer Update
Okay but just know you have lost me as you're client, a person from Monday was in pain talking to him as you wish, didn't have empathy for a guy who is in so much pain, calling without saying any word, when he calls back you just speak as you wish with the client. I would never use Tymebank even if it will be the last bank
GoTyme Bank | Formerly TymeBank's replyOfficial
15 May 2025, 12:50We apologize for the experience you had and any distress it may have caused. Your feedback is important to us, and we take it seriously. Please note account holder was contacted and assisted.
GoTyme Bank | Formerly TymeBank's reply15 May 2025, 12:50
Official
We apologize for the experience you had and any distress it may have caused. Your feedback is important to us, and we take it seriously. Please note account holder was contacted and assisted.