MGJM
Maditsi Gladwin Jonathan Mmatli
1 reviews | Active since Feb 2024
07 Oct 2025, 16:17
Poor customer service
Bank with TymeBank at your own risk, from Sunday my sister Princess Ledwaba had a problem with her account. Called TymeBank they never assisted her. Now her account is on hold they transferred her to ***** department and ***** department said is not ***** they are transferring she's been on hold for more than an hour. We regret using this bank
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Replies (2)
GoTyme Bank | Formerly TymeBank's replyOfficial
08 Oct 2025, 07:11Hi Maditsi, we’re truly sorry to hear about your sister's experience — that’s not the level of service we strive to provide. We understand how frustrating it must be to have your account on hold and to be transferred multiple times without resolution. Please send us your sister's contact details via private message so we can urgently look into this matter.
GoTyme Bank | Formerly TymeBank's reply08 Oct 2025, 07:11
Official
Hi Maditsi, we’re truly sorry to hear about your sister's experience — that’s not the level of service we strive to provide. We understand how frustrating it must be to have your account on hold and to be transferred multiple times without resolution. Please send us your sister's contact details via private message so we can urgently look into this matter.
GoTyme Bank | Formerly TymeBank's replyOfficial
08 Oct 2025, 13:50As per our telephone conversation, please ask your sister to contact us.
GoTyme Bank | Formerly TymeBank's reply08 Oct 2025, 13:50
Official
As per our telephone conversation, please ask your sister to contact us.