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Sean S

1 reviews | Active since Sept 2025

30 Sept 2025, 15:35

Poor communication, poor customer service

Debit hold on my account not resolved within a reasonable time period. Expected to wait days for access to funds. Very little communication with feedback only provided when you call in a hold for ages to speak to someone." We experiencing high call volumes " I suppose this is expected as Tymebank cannot provide for its clients. Management does not expedite urgent matters and clients are left in the air. The approach of treating clients like ********s seems common on other reviews. Accusing legitimate people of fruad.. and no regard for people's finances and well being. Do Not use them.. do your research into them before even considering opening any account with TymeBank you have been warned..

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Replies (3)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply30 Sept 2025, 16:00
Official
Hi Sean,
We sincerely apologize for the inconvenience you’ve experienced. In protection of your information, we have sent you a DM with further information. 
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Sean S's update30 Sept 2025, 16:08
Reviewer Update
ABSA have already provided feedback as of 11am this morning, ABSA have spoken with their client.
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply01 Oct 2025, 08:45
Official
Unfortunately, you need to wait.