pS
philip S

1 reviews | Active since Sept 2011

08 Jan 2026, 18:40

Poor communication from support staff

For the last few days, I have been communicating with your support staff in order to find out where my nearest Tymebank kiosk is located. Your website option 'find my nearest kiosk' gives me the incorrect information. Your staff have now acknowledged that the info is indeed incorrect. However, nobody will tell me where my nearest kiosk is. I stay in Sunningdale (Cape Town), postal code 7441

0
Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply09 Jan 2026, 07:43
Official
Good day Philip,

Thank you for bringing this matter to our attention.

We apologize for the inconvenience and frustration this has caused. Please note that we are investigating the issue and will reach out to you shortly.

Kind Regards,
TymeBank