Poor banking system

I have been trying to link my new phone since Tuesday without success. I am prompted to link it with a selfie,but I get an error everything. All my selfies are clear,but somehow your system doesn't allow them. I am unable to transact because of this inconvenience. You will need to link my device using another way because I cannot go on like this. My camera is clear, which means it's your selfie system that is not working and it is not my problem. You must give me access today otherwise I am closing this account an moving my salary to another bank with less hassles