CK
Celia K

1 reviews | Active since May 2021

08 Oct 2021, 11:16

PLEASE REVERSE MY MONEY

Good morning dear

I have been calling *** and have been waiting for a very long time for my call to be taken but it still not. 10 minutes ago I went to ABSA ATM in kensigton to withdraw 2000 rand but the money did not come out ,it just said cancelled and my card came out.

Then I withdraw 2600 from FNB ATM ,the money came out.

But I still receive two deduction notification from timebank of the 2000 that did not come out as well , And my money is short of 2000 , and I don’t know where my money went to.

Please if you can help. This is so urgent.

0
Replies (3)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply08 Oct 2021, 11:23
Official
Hi Celia, thank you for bringing this to our attention. We have escalated the issue to our team to look into. The TymeBank Team 
CK
Celia K's update08 Oct 2021, 11:37
Reviewer Update
PLEASE MY DEAR
i just opened this account a week ago and this is how it work,
please find a solution to reverse my money.
i work hard to earn it.
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply22 Oct 2021, 08:22
Official
We Apologies for the delay. We on it.