MN
Mosisdi N

1 reviews | Active since Nov 2024

24 Jul 2025, 21:42

Pin changing

Helo peter,please help,this thing of tymebank asking for facial face to change pin if is blocked is not working,please tymebank restore our old changing banking details of opt,cause people hacking our account an we cannot wait for the following day to change pin,an please your 24 hours numbers is not working

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply25 Jul 2025, 07:34
Official
Hi Mosisdi,
We apologize for the inconvenience you're experiencing with our facial recognition feature for changing your PIN. We understand how frustrating it can be when immediate access is needed. We are continuously working to improve our services and security measures. Regarding the 24-hour contact number, we're sorry to hear it's not working for you. Please note that the facial recognition is place for safety measures.