Pick 'n Pay Employees - Thymebank Changing Personal Information (*******)

Thymebank representatives (Pick n Pay Boulders Mall) are using people's details to open accounts and alter information, such as emails and cell numbers, to receive SMS.

When clients go into pick-pay to complain, they merely say, oh sorry, it must be a system error. How do system errors occur when the numbers are punched in manually? I am the proof, and my lawyers will conduct formal investigations this time as the employee has become *****ulent. Also, contact me as I would like this resolved as soon as possible.