HM
Hlanga M
1 reviews | Active since Feb 2023
04 Mar 2024, 14:08
Payments not reflecting
I open my account two weeks ago, then I was able to do payments and it was good , till I made another payments to Capitec bank on 25th Feb , not its 4th of March , no payments have been receive on the other side , this is very frustrating. I call the call center and the call was dropped after holding for 10 minutes ,
Please resolve this my number is ***
Helpful (0)
Replies (6)0
Replies (6)
GoTyme Bank | Formerly TymeBank's replyOfficial
04 Mar 2024, 17:41Hi Hlanga, we'd like to look into this for you. Please confirm the amount sent to the Capitec account.
GoTyme Bank | Formerly TymeBank's reply04 Mar 2024, 17:41
Official
Hi Hlanga, we'd like to look into this for you. Please confirm the amount sent to the Capitec account.
HM
Hlanga M's updateReviewer Update
04 Mar 2024, 18:16its R2800
HM
Hlanga M's update04 Mar 2024, 18:16
Reviewer Update
its R2800
HM
Hlanga M's updateReviewer Update
04 Mar 2024, 18:25Is it possible that the payment can be reversed so next I can do fresh payments, other payment I use Immediate payment hence they reflected on time , this one took longer
HM
Hlanga M's update04 Mar 2024, 18:25
Reviewer Update
Is it possible that the payment can be reversed so next I can do fresh payments, other payment I use Immediate payment hence they reflected on time , this one took longer
GoTyme Bank | Formerly TymeBank's replyOfficial
05 Mar 2024, 08:59Hi Hlanga, thank you for the feedback. We've escalated your details to our team to contact you and assist. Please be on the look out for a phone call from our customer support team.
GoTyme Bank | Formerly TymeBank's reply05 Mar 2024, 08:59
Official
Hi Hlanga, thank you for the feedback. We've escalated your details to our team to contact you and assist. Please be on the look out for a phone call from our customer support team.
HM
Hlanga M's updateReviewer Update
06 Mar 2024, 17:24Hi I tried calling you guys again but the line is very bad, I have the available balance on my account to execute the reversal payments, please proceed with reversing the amount
HM
Hlanga M's update06 Mar 2024, 17:24
Reviewer Update
Hi I tried calling you guys again but the line is very bad, I have the available balance on my account to execute the reversal payments, please proceed with reversing the amount
GoTyme Bank | Formerly TymeBank's replyOfficial
07 Mar 2024, 13:43Hi Hlanga, please note that your reversal case has been received and is pending, the request is in progress.
GoTyme Bank | Formerly TymeBank's reply07 Mar 2024, 13:43
Official
Hi Hlanga, please note that your reversal case has been received and is pending, the request is in progress.