uB
udheer B
1 reviews | Active since Jun 2012
20 Sept 2026, 10:22
Pathetic understanding of business and bad customer support
Purchased airtime via banking app. Airtime did not arrive.
Tyme charged me + service fee.
Their response is to contact the network provider.
What kind of service is this? Its lkke asking God why the veggies from a shop are bad.
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Replies (1)
GoTyme Bank | Formerly TymeBank's replyOfficial
20 Sept 2026, 14:29Dear Udheer B,
Thank you for bringing this matter to our attention.
We sincerely apologize for the inconvenience and frustration this experience may have caused. Please be assured that we are currently investigating the issue and will contact you as soon as we have an update or require any additional information. Our team is working to understand the matter and provide the necessary assistance.
We appreciate your patience and understanding while we complete our investigation.
Kind regards,
GoTyme Bank | Formerly TymeBank
Thank you for bringing this matter to our attention.
We sincerely apologize for the inconvenience and frustration this experience may have caused. Please be assured that we are currently investigating the issue and will contact you as soon as we have an update or require any additional information. Our team is working to understand the matter and provide the necessary assistance.
We appreciate your patience and understanding while we complete our investigation.
Kind regards,
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply20 Sept 2026, 14:29
Official
Dear Udheer B,
Thank you for bringing this matter to our attention.
We sincerely apologize for the inconvenience and frustration this experience may have caused. Please be assured that we are currently investigating the issue and will contact you as soon as we have an update or require any additional information. Our team is working to understand the matter and provide the necessary assistance.
We appreciate your patience and understanding while we complete our investigation.
Kind regards,
GoTyme Bank | Formerly TymeBank
Thank you for bringing this matter to our attention.
We sincerely apologize for the inconvenience and frustration this experience may have caused. Please be assured that we are currently investigating the issue and will contact you as soon as we have an update or require any additional information. Our team is working to understand the matter and provide the necessary assistance.
We appreciate your patience and understanding while we complete our investigation.
Kind regards,
GoTyme Bank | Formerly TymeBank