CH
Chanel H
1 reviews | Active since Oct 2020
06 Jan 2022, 09:38
Pathetic Tymebank Service
Tymebank’s service since the 15th of December has been atrocious to say the least. The system crashed 3 times in a 15 day period, their method of informing their clients is Facebook…like everyone is on Facebook 24/7. Don’t even bother trying their customer care options, you will only get an reply in about 3 days if ANY at all.
Helpful (0)
Replies (2)0
Replies (2)
GoTyme Bank | Formerly TymeBank's replyOfficial
10 Jan 2022, 16:13Hi Chanel, regarding communicating whenever there's a system error, we do send out an SMS notification to inform our customers about system issues. On the 15th of December, we sent out two SMSes informing customers about the system glitch and later when the tech team had resolved the issue we sent out another SMS. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply10 Jan 2022, 16:13
Official
Hi Chanel, regarding communicating whenever there's a system error, we do send out an SMS notification to inform our customers about system issues. On the 15th of December, we sent out two SMSes informing customers about the system glitch and later when the tech team had resolved the issue we sent out another SMS. The TymeBank Team
CH
Chanel H's updateReviewer Update
10 Jan 2022, 17:28Ridiculous reply, absolutely laughable!!!
CH
Chanel H's update10 Jan 2022, 17:28
Reviewer Update
Ridiculous reply, absolutely laughable!!!