Pathetic service - Held account

Item: GoTyme Bank | Formerly TymeBank
Rating: 1
Author: Ntando N

My account has been on hold for 3 weeks now. I've tried to call the call centre to no avail and one holds for a long time only to have the line disconnected. I have also sent an email and no one has got back to me. Very poor service for a digital service provider.

Helpful (0)

Replies (3)

GoTyme Bank | Formerly TymeBank's replyOfficial

04 Jan 2024, 16:01

Hi Ntando, thanks for getting in touch. Oh no, that's not good to hear. Do you have a case number for us to follow up with our team? The TymeBank Team

GoTyme Bank | Formerly TymeBank's reply04 Jan 2024, 16:01

Official

Hi Ntando, thanks for getting in touch. Oh no, that's not good to hear. Do you have a case number for us to follow up with our team? The TymeBank Team

Ntando N's updateReviewer Update

05 Jan 2024, 15:29

Hi I was given this number I-***

Ntando N's update05 Jan 2024, 15:29

Reviewer Update

Hi I was given this number I-***

GoTyme Bank | Formerly TymeBank's replyOfficial

09 Jan 2024, 13:00

Thank you. We've asked our team to contact you. The TymeBank Team

GoTyme Bank | Formerly TymeBank's reply09 Jan 2024, 13:00

Official

Thank you. We've asked our team to contact you. The TymeBank Team