PZ
Princess Z
1 reviews | Active since Oct 2021
12 Mar 2024, 11:09
Pathetic service
I lost my money that i deposited from shoprite to tymebank its been a week still no response they said they investigating but today its day 5 no one has given me feedback
Helpful (0)
Replies (3)0
Replies (3)
GoTyme Bank | Formerly TymeBank's replyOfficial
12 Mar 2024, 16:07Hi Princess, please note that your case is still within our teams SLA and being looked into by our team. As soon as they have any updates, they will be in touch. Apologies for any inconvenience caused.
GoTyme Bank | Formerly TymeBank's reply12 Mar 2024, 16:07
Official
Hi Princess, please note that your case is still within our teams SLA and being looked into by our team. As soon as they have any updates, they will be in touch. Apologies for any inconvenience caused.
PZ
Princess Z's updateReviewer Update
13 Mar 2024, 09:48Yesterday they explained to me that the fault is not wt them but Shoprite where i deposited money, for Shoprite to continue investigation i need March bank statement, i cnt access bank statement on my app, one week back i wrote an email on *** requesting statement but no response till today to that email, yesterday someone whatsap me to check on their side if i could get statement n it was a dismal fail n after that i cnt access my tymebank app it constantly says i need 24 hours to relink, im so sick and tired tired of tymebank pathetic service
PZ
Princess Z's update13 Mar 2024, 09:48
Reviewer Update
Yesterday they explained to me that the fault is not wt them but Shoprite where i deposited money, for Shoprite to continue investigation i need March bank statement, i cnt access bank statement on my app, one week back i wrote an email on *** requesting statement but no response till today to that email, yesterday someone whatsap me to check on their side if i could get statement n it was a dismal fail n after that i cnt access my tymebank app it constantly says i need 24 hours to relink, im so sick and tired tired of tymebank pathetic service
GoTyme Bank | Formerly TymeBank's replyOfficial
13 Mar 2024, 16:15Hi Princess, we're sorry for that experience. We have logged a case for you to receive a current bank statement, please be on the look out.
GoTyme Bank | Formerly TymeBank's reply13 Mar 2024, 16:15
Official
Hi Princess, we're sorry for that experience. We have logged a case for you to receive a current bank statement, please be on the look out.