GL
Girisha L

1 reviews | Active since Nov 2022

03 Nov 2022, 19:25

Pathetic service, bought electricity did not receive voucher

This is worst bank, worst experience ever, I purchased electricity on my app and I didn't receive any token number when I call them they tell 7 day turn a round time, I think it is utter bull**** as that was the last money I had in my account and now I can't electricity because of TymeBanks stupid app... I would like the money refunded into my account and so I can go buy electricity somewhere as I need lights in my home I cannot wait 7 days..

0
Replies (5)
GL
Girisha L's update07 Nov 2022, 21:21
Reviewer Update
I have tried that already THERE IS NOTHING SHOWING , up until today it is still not sorted, maybe if emails were read and attended to, you would probably come across an email from Mr with a screen shot showing there is no token number
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply08 Nov 2022, 12:12
Official
 we’ve asked our team to get in touch with you. 
GL
Girisha L's update08 Nov 2022, 12:37
Reviewer Update
This is ridiculous, your service is pathetic and then you guys still wants to charge crazy bank charges...
GL
Girisha L's update09 Nov 2022, 20:21
Reviewer Update
So I can get an sms saying that the case is resolved, nothing has happened I still don't have the electricity and no refund... This is really really pathetic
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply15 Nov 2022, 11:31
Official
 did you get a case number for the incident? The TymeBank Team