PV
PAULUS V
1 reviews | Active since Jul 2019
03 Sept 2025, 07:06
Pathetic service
I have R310 in my everyday account but it says I have insufficient funds,I called them from the 26th of August 3 times but they are failing to resolve my issue still,I'm very disappointed with the service.
Helpful (0)
Replies (11)0
Replies (11)
GoTyme Bank | Formerly TymeBank's replyOfficial
03 Sept 2025, 07:09Hi Paulus,
We don’t like that you’ve been disappointed, our sincerest apologies! Your message is with the right team. In protection of your information, we will DM you for further information. Thanks for bearing with us and giving us a chance to turn this around for you
We don’t like that you’ve been disappointed, our sincerest apologies! Your message is with the right team. In protection of your information, we will DM you for further information. Thanks for bearing with us and giving us a chance to turn this around for you
GoTyme Bank | Formerly TymeBank's reply03 Sept 2025, 07:09
Official
Hi Paulus,
We don’t like that you’ve been disappointed, our sincerest apologies! Your message is with the right team. In protection of your information, we will DM you for further information. Thanks for bearing with us and giving us a chance to turn this around for you
We don’t like that you’ve been disappointed, our sincerest apologies! Your message is with the right team. In protection of your information, we will DM you for further information. Thanks for bearing with us and giving us a chance to turn this around for you
PV
PAULUS V's updateReviewer Update
03 Sept 2025, 07:32Done,even moretyme tried to debit R166 but it was unsuccessful,what a **** is that,I'm even thinking of closing your damn account because I'm not getting help from the 26th of August it's stories.
PV
PAULUS V's update03 Sept 2025, 07:32
Reviewer Update
Done,even moretyme tried to debit R166 but it was unsuccessful,what a **** is that,I'm even thinking of closing your damn account because I'm not getting help from the 26th of August it's stories.
GoTyme Bank | Formerly TymeBank's replyOfficial
03 Sept 2025, 07:40Received, thank you. We've passed your concerns to the relevant team for further assistance.
GoTyme Bank | Formerly TymeBank's reply03 Sept 2025, 07:40
Official
Received, thank you. We've passed your concerns to the relevant team for further assistance.
PV
PAULUS V's updateReviewer Update
03 Sept 2025, 08:21I believe it will be sorted otherwise I will close a damn account I'm irritated
PV
PAULUS V's update03 Sept 2025, 08:21
Reviewer Update
I believe it will be sorted otherwise I will close a damn account I'm irritated
PV
PAULUS V's updateReviewer Update
03 Sept 2025, 11:19It seems like you are not prioritising on my issue as i have not received any feedback so i will be forced to close that account as i cannot deal with a bank that i cannot trust
PV
PAULUS V's update03 Sept 2025, 11:19
Reviewer Update
It seems like you are not prioritising on my issue as i have not received any feedback so i will be forced to close that account as i cannot deal with a bank that i cannot trust
GoTyme Bank | Formerly TymeBank's replyOfficial
03 Sept 2025, 11:44The team is working on it!
GoTyme Bank | Formerly TymeBank's reply03 Sept 2025, 11:44
Official
The team is working on it!
PV
PAULUS V's updateReviewer Update
03 Sept 2025, 12:36Noted and i will await an urgent feedback because it has been going on from 26 August
PV
PAULUS V's update03 Sept 2025, 12:36
Reviewer Update
Noted and i will await an urgent feedback because it has been going on from 26 August
PV
PAULUS V's updateReviewer Update
04 Sept 2025, 09:03still awaiting feedback,is the issue getting sorted or not
PV
PAULUS V's update04 Sept 2025, 09:03
Reviewer Update
still awaiting feedback,is the issue getting sorted or not
PV
PAULUS V's updateReviewer Update
04 Sept 2025, 13:48The issue was resolved but please do not wait for clients to complain on hello peter before you sort out queries,i hope this was a learning curve
PV
PAULUS V's update04 Sept 2025, 13:48
Reviewer Update
The issue was resolved but please do not wait for clients to complain on hello peter before you sort out queries,i hope this was a learning curve
GoTyme Bank | Formerly TymeBank's replyOfficial
04 Sept 2025, 14:04Hi Paulus,
We tried to reach you to provide an update on your recent inquiry, but unfortunately, we were unable to get in touch.
Your query has been resolved. Thank you for taking the initiative to reach out to us. Have a lovely day further.
We tried to reach you to provide an update on your recent inquiry, but unfortunately, we were unable to get in touch.
Your query has been resolved. Thank you for taking the initiative to reach out to us. Have a lovely day further.
GoTyme Bank | Formerly TymeBank's reply04 Sept 2025, 14:04
Official
Hi Paulus,
We tried to reach you to provide an update on your recent inquiry, but unfortunately, we were unable to get in touch.
Your query has been resolved. Thank you for taking the initiative to reach out to us. Have a lovely day further.
We tried to reach you to provide an update on your recent inquiry, but unfortunately, we were unable to get in touch.
Your query has been resolved. Thank you for taking the initiative to reach out to us. Have a lovely day further.
PV
PAULUS V's updateReviewer Update
04 Sept 2025, 14:53The issue was resolved but please do not wait for clients to complain on hello peter before you sort out queries,i hope this was a learning curve
PV
PAULUS V's update04 Sept 2025, 14:53
Reviewer Update
The issue was resolved but please do not wait for clients to complain on hello peter before you sort out queries,i hope this was a learning curve