Pathetic service

I been trying to activate my tymebank credit card with no luck. I bought a lot of airtime your consulats drop the lines. I have this card for almost a year if am not wrong I lost it called you and you arranged a new one. But what is the use of having it because I can't activate it? I changed my cellphone number on tymebank app, i also have a debit acc as well with u guys. So I change my cellphone number on app. So now you consultants transfer me from one consultant to another. You drop the line then I have to buy airtime to call u again. What the he'll is going on with ur service guys? though. I received this card 2 days ago but I can't use it. I need this to be sorted today.

Angry client