Pathetic customer service and useless kiosks

The customer service suck and so pathetic. After the ease of opening the account, it was a nightmare. Could not upgrade limits and customer service kept lying about the removal of the upgrade restriction. The "successful" upgrade information from their kiosk was misleading. They kept sending me to their useless kiosks and had countless fingerprints yet no success. To top things off, they blocked my account and could not transfer money. Then I was told a few times that the case is handled at back office that will contact me - they never phoned. After each of the several phone calls, they would send an SMS notification that the service request has been resolved while nothing was done. Try another bank, not this waste of life.