AS
Ashil S

1 reviews | Active since Mar 2020

29 Nov 2022, 22:47

Pathetic customer service.

Tap to pay feature has not been working on my card for months. I emailed for help - no response Facebook messenger - I was told I will be contacted, but no response as usual. Called the helpline - after security check, my call gets cut off. I've been trying so hard to fix the feature. Pleading for help for months now but all I get is NO RESPONSE.

WORST CUSTOMER SERVICE ON EARTH.

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply30 Nov 2022, 10:21
Official
Hi Ashil, did you get a case number for the incident? The TymeBank Team