ZZ
Zoe Z
1 reviews | Active since Apr 2019
24 Jul 2025, 09:51
Pathetic and inconsiderate services
Very pathetic services.The only thing they good at is extending investigation time frame with no assistance.Its gonna be a third month now waiting for funds to be processed,instead they keep asking for proof of payments that I have been sending.They just advice that they will provide feedback in August...***!
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Replies (2)0
Replies (2)
GoTyme Bank | Formerly TymeBank's replyOfficial
24 Jul 2025, 10:13Hi Zoe,
Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and the frustration it has caused — we understand how upsetting it must be to wait this long for resolution.
Please rest assured that this matter is not being taken lightly. We apologise for the repeated requests and delays, and we’ll escalate your case to ensure it receives the attention it deserves.
If you could kindly share your latest reference number or send us your details via [insert secure channel or contact method], we’ll make it a priority to follow up and get clarity for you.
Thank you for your patience, and once again, we’re sorry for the inconvenience.
Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and the frustration it has caused — we understand how upsetting it must be to wait this long for resolution.
Please rest assured that this matter is not being taken lightly. We apologise for the repeated requests and delays, and we’ll escalate your case to ensure it receives the attention it deserves.
If you could kindly share your latest reference number or send us your details via [insert secure channel or contact method], we’ll make it a priority to follow up and get clarity for you.
Thank you for your patience, and once again, we’re sorry for the inconvenience.
GoTyme Bank | Formerly TymeBank's reply24 Jul 2025, 10:13
Official
Hi Zoe,
Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and the frustration it has caused — we understand how upsetting it must be to wait this long for resolution.
Please rest assured that this matter is not being taken lightly. We apologise for the repeated requests and delays, and we’ll escalate your case to ensure it receives the attention it deserves.
If you could kindly share your latest reference number or send us your details via [insert secure channel or contact method], we’ll make it a priority to follow up and get clarity for you.
Thank you for your patience, and once again, we’re sorry for the inconvenience.
Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and the frustration it has caused — we understand how upsetting it must be to wait this long for resolution.
Please rest assured that this matter is not being taken lightly. We apologise for the repeated requests and delays, and we’ll escalate your case to ensure it receives the attention it deserves.
If you could kindly share your latest reference number or send us your details via [insert secure channel or contact method], we’ll make it a priority to follow up and get clarity for you.
Thank you for your patience, and once again, we’re sorry for the inconvenience.
GoTyme Bank | Formerly TymeBank's replyOfficial
24 Jul 2025, 11:25Thank you!
GoTyme Bank | Formerly TymeBank's reply24 Jul 2025, 11:25
Official
Thank you!