CG
Christelle G
1 reviews | Active since Aug 2010
17 May 2026, 06:36
Pathetic and ancient
I am going to close this account as soon as I can. Paid an account via them. The company I paid does not except their pop as the acc nrs are masked out in part. Requested a proper pop from them telephonically. Its been more than 3 weeks. Nothing. Now says my email is not verified. I have proof it is. It says so on the app and I get proof of accounts to that very same email address from them. Pathetic. If you want to get proper client service stay away from them!!!!!
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Replies (2)
GoTyme Bank | Formerly TymeBank's replyOfficial
17 May 2026, 08:18Hi Christelle,
Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience this situation has caused. Please note that we are currently investigating the issue, and a member of our team will reach out to you. As we strive to improve our service delivery, we would appreciate the opportunity to contact you directly to discuss your concerns further.
Kind regards,
GoTyme Bank | Formerly TymeBank.
Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience this situation has caused. Please note that we are currently investigating the issue, and a member of our team will reach out to you. As we strive to improve our service delivery, we would appreciate the opportunity to contact you directly to discuss your concerns further.
Kind regards,
GoTyme Bank | Formerly TymeBank.
GoTyme Bank | Formerly TymeBank's reply17 May 2026, 08:18
Official
Hi Christelle,
Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience this situation has caused. Please note that we are currently investigating the issue, and a member of our team will reach out to you. As we strive to improve our service delivery, we would appreciate the opportunity to contact you directly to discuss your concerns further.
Kind regards,
GoTyme Bank | Formerly TymeBank.
Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience this situation has caused. Please note that we are currently investigating the issue, and a member of our team will reach out to you. As we strive to improve our service delivery, we would appreciate the opportunity to contact you directly to discuss your concerns further.
Kind regards,
GoTyme Bank | Formerly TymeBank.
CG
Christelle G's updateReviewer Update
17 May 2026, 08:51I am only reachable via phone till 9:30 in the morning. Thereafter I am at work and cannot take calls.
CG
Christelle G's update17 May 2026, 08:51
Reviewer Update
I am only reachable via phone till 9:30 in the morning. Thereafter I am at work and cannot take calls.