MM
Matthew M

1 reviews | Active since Jan 2024

27 Feb 2026, 11:43

PATHETIC

This would be the third time I'm writing a review on the same matter. I absolutely can't take this lack of service anymore. A bunch of *********** untrained staff members that are clearly not willing to help and all have contradicting stories when it comes to resolving issues. I have reached out numerous times to get my debit hold lifted. Yet still no response. It's been weeks! They should just close my account completely. I'm done

0
Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply27 Feb 2026, 16:07
Official
Good day Matthew,
Thank you for bringing this matter to our attention. We apologize for the inconvenience and frustration this has caused. Please note that we are investigating the issue and someone will reach out to you shortly.
Kind Regards,
Gotyme Team.