MM
Mncedisi M

1 reviews | Active since Mar 2019

18 Jul 2022, 12:15

Over 46 days investigating a dispute???

Horrific service from Tyme Bank!! i submitted my dispute with them on the 2nd of June and till today they are still investigating!!!

No communication received from them, only replies on Hellopeter -

This is just unacceptable, what *******!!!

0
Replies (5)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply18 Jul 2022, 12:32
Official
 Hi Mncedisi, did you get a case number for the incident? The TymeBank Team 

MM
Mncedisi M's update18 Jul 2022, 12:50
Reviewer Update
My case number is GFD-49730.

I was told my money will be reversed within 30day but its been well over that time and all you guys just say is you are still investigating!
Its going on 50 days now

Thats not right

GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply18 Jul 2022, 12:58
Official
 we’ve asked our team to get in touch with you. The TymeBank Team 

MM
Mncedisi M's update26 Jul 2022, 11:05
Reviewer Update
So disappointed! Nobody has been in contact with me yet
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply26 Jul 2022, 12:59
Official
Apologies, we will follow up with our team.