zE
zoe E
1 reviews | Active since Jan 2011
19 Sept 2021, 09:02
OTP issue
Moved overseas, lost the card and misplaced my SA sim card........ After getting in contact with Tyme via email on several occasions to have the OTP changed from cell phone to email I've yet to receive an feed back. I'm told it's not possible and all details must be done at the kiosks in-store. Worst service ever
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GoTyme Bank | Formerly TymeBank's replyOfficial
20 Sept 2021, 10:53Hi Zoe, that is correct. At the moment you can only receive an OTP via SMS and not via email. When you're back in South Africa, kindly visit your nearest kiosk to make the required changes to start using your account again. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply20 Sept 2021, 10:53
Official
Hi Zoe, that is correct. At the moment you can only receive an OTP via SMS and not via email. When you're back in South Africa, kindly visit your nearest kiosk to make the required changes to start using your account again. The TymeBank Team