SM
Shadi M

1 reviews | Active since Jul 2023

04 Jun 2025, 17:32

Open my account

I use my account to receive my money as I trade I'm surprised my account says debit hold I wrote emails but non of them was responded I tried everything but no reply I don't understand why TYMBANK would put my account on hold for receiving money from OKX I have proof of payments

0
Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply05 Jun 2025, 07:31
Official
Hi Shadi,

It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.