RK
Rian K

1 reviews | Active since Jan 2010

13 Jan 2026, 12:55

ONLINE *****

I have not used my card for any transactions in the last year. However since Sept 25 multiple online purchases was done every time on the same day. On Saturday Jan 10 at least 12 transactions when off one after the other. I call the custom care department and received case nr for each one. I have instructed them to block my card. Not only was this done but my log in profile is now also locked. I am still waiting for a response.

I am no longer prepared to be associated with a bank where these kind of ***** exist. It is very clear that your money is not save with this bank. CAN SOMEONE CONTACT ME SO WE CAN CLOSE THIS ACCOUNT.

0
Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply13 Jan 2026, 13:15
Official
Good day Rian,

Thank you for bringing this matter to our attention.
We apologize for the inconvenience and frustration this has caused. Please note that we are investigating the issue and will reach out to you shortly.

Kind Regards,
TymeBank