lB
laurie B

1 reviews | Active since Feb 2014

03 Oct 2024, 08:38

Ongoing Unresolved Digital Channel Issues

Complete lack of customer service. Since Tyme Bank changed the features of their Goal Save product, the supposed maximum allowed for a deposit does not work. There is a bug on the App. I have escalated it before - they assured it is fixed. It is not, what is the use of trying to save money if the savings product does not work correctly.

0
Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply03 Oct 2024, 13:42
Official
Hi Laurie, thanks for getting in touch. Have you tried to reinstall your app? The GoalSave maximum amount is R100 000. The TymeBank Team