lB
laurie B

1 reviews | Active since Feb 2014

23 Mar 2025, 17:24

Ongoing issue with Goalsaver since August 2024

Ongoing issue with the Goalsaver product, the bug on the app has been reported since August 2024. They cannot understand that the Goalsaver product is not working. Im supposed to be able to open a Goalsaver from scratch with a cap of 100K. The Goalsacer no does not allow me to transfer the max amount. It only allows for a max amount of R56. AND I HAVE NO OTHER GOALSAVER OPEN.

Tymebank has the audacity to deliberately "not understand" and now again the 100th ticket logged on this has been closed, with the classic wording of TymeBank: Your Transact issue (DCI-398267) is Resolved-ActionTaken.

Time to go to the ombudsman, Im done with the incompetence.

No action has been taken by Tymebank but I get a confirm sms! I still can only deposit R56 in a brand new Goalsaver account instead of 100K.

Shining in their t

0
Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply24 Mar 2025, 08:23
Official
Hi Laurie, we have escalated your query to the team. They are currently looking into the issue.