DC
Dee C
1 reviews | Active since Jun 2025
22 Jul 2025, 10:22
Ongoing Account Issues and Lack of Communication Despite Provided Documentation
After multiple posts regarding the helicopter issue, numerous unanswered emails, and despite providing all requested documentation, my account is now being handed over. Weeks ago, I raised concerns about the lack of communication and unresolved issues, even after submitting everything required. I also repeatedly alerted you to my debit orders bouncing. Now, I am left dealing with the consequences of this ongoing negligence
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GoTyme Bank | Formerly TymeBank's replyOfficial
22 Jul 2025, 11:42Hi Dee,
We sincerely apologize for the frustration and inconvenience you have experienced. We understand the urgency of your situation and are committed to resolving this matter promptly. We have escalated your query to the relevant department.
We sincerely apologize for the frustration and inconvenience you have experienced. We understand the urgency of your situation and are committed to resolving this matter promptly. We have escalated your query to the relevant department.
GoTyme Bank | Formerly TymeBank's reply22 Jul 2025, 11:42
Official
Hi Dee,
We sincerely apologize for the frustration and inconvenience you have experienced. We understand the urgency of your situation and are committed to resolving this matter promptly. We have escalated your query to the relevant department.
We sincerely apologize for the frustration and inconvenience you have experienced. We understand the urgency of your situation and are committed to resolving this matter promptly. We have escalated your query to the relevant department.