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Annedine

1 reviews | Active since Jan 2023

26 May 2025, 11:35

One have to hang on ...

One have to hang on for more than 30 minutes before a call centre agent helps you with a query, and when they transfer you to the relevant department, you have to hang on for another 25-30 minutes before you are being helped, so they need to work on the customer service.

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply26 May 2025, 11:38
Official
Hi  Annedine,

We apologize for the long wait and we're glad that after the long wait you were met by a superstar to help with the query.

Thank you, TymeBank team.