On the 08Jan2024 my wife left a message on Twitter to contact me via Whatsapp or email regarding refund of a *****ulent transaction of R4280

On the 08Jan2024 my wife left a message on Twitter to contact me via Whatsapp or email regarding refund of a *****ulent transaction of R4280.My wife highlighted that I am DEAF But they insisted a DEAF person to phone customer care.I hold Tymebank solely responsible for the loss of my money. Not only is their service worst than pathetic but they are violating my human rights as disabled customer.A email was sent yesterday from my wife as follow up yet it is ***H00 and we have not received a reply.