VA
Valerie AVRILFABRE.OAKLEY
1 reviews | Active since Jan 2025
13 Jun 2025, 11:42
On 13 May I phoned and logged a call with Tyme Bank log no: DCI 420680
On 13 May I phoned and logged a call with Tyme Bank log no: DCI 420680. Previous log was closed but problem with obtaining a new bank card was not resolved. A month later and I have not received any correspondence or phone call regarding not being able to get a new Debit Card that expired 2024 and has been reported numerous times from in store to phone calls from me . Disgraceful customer service from Tyme Bank.
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GoTyme Bank | Formerly TymeBank's replyOfficial
13 Jun 2025, 11:43Hi Valerie,
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
GoTyme Bank | Formerly TymeBank's reply13 Jun 2025, 11:43
Official
Hi Valerie,
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.